Terms & Conditions

1. DEFINITIONS

In this Agreement, the following terms apply:

• “Owner” means ‘Connon Brothers LTD’, the legal owner of the trailer(s).
• “Hirer” refers to the individual or entity renting the trailer.
• “Trailer” refers to the specific trailer hired, including all accessories, parts, and associated equipment.
• “Hire Period” refers to the agreed period between collection and return of the trailer.

2. HIRE PERIOD

• The hire commences on the date and time the trailer is collected or delivered and ends when it is returned in satisfactory condition to the Owner.
• The trailer must be returned by the agreed return time or additional fees may apply.
• Extensions must be requested and confirmed in writing. Unauthorized extensions may be charged at a premium rate.

3. HIRE CHARGES & DEPOSIT

• The hirer agrees to pay the full hire charge upfront, unless otherwise agreed in writing.
  • A security deposit of £100 is required and refundable upon safe return, subject to inspection. A deposit of £50 will be taken upon reservation and will be included into the total balance upon collection/delivery. This deposit will be non-refundable in the event of a cancellation.
• The deposit may be retained in part or full to cover:
  • Damage
  • Cleaning fees
  • Late return
  • Loss or theft
  • Breach of these terms

4. CANCELLATION POLICY

• Cancellations must be made in writing by way of email to info@connonhire.co.uk
• The Owner reserves the right to cancel any booking due to unforeseen circumstances. A full refund will be issued.

5. CONDITION & INSPECTION

• The trailer will be provided in clean, roadworthy condition.
• The Hirer must inspect the trailer upon collection and acknowledge its condition.
• Upon return, the trailer must be:
  • Clean and empty
  • Free of damage
  • Returned with all accessories (ramps, covers, straps, etc.)

6. RESPONSIBILITIES OF THE HIRER

The Hirer must:

• Use the trailer in a safe, lawful manner.
• Ensure their vehicle is legally permitted and capable of towing the trailer and load.
• Comply with all road traffic laws, speed limits, and loading limits.
• Secure all loads and use lights, reflectors, and indicators properly.
• Regularly check tyre pressure, hitch connection, and lights during use.
• Not allow anyone else to tow the trailer without written permission.
• Display a registration plate that matches the car towing the trailer.
• Provide proof of bank statements (digital or paper copy) within the last 90 days, coinciding with the licence provided, as proof of identity upon collection/delivery.

7. PROHIBITED USES

The Hirer agrees not to:

• Use the trailer off-road or on unsuitable terrain.
• Tow in extreme weather conditions that pose a safety risk.
• Use the trailer for illegal activities.
• Modify, disassemble, or tamper with the trailer in any way.

8. DAMAGE, LOSS OR THEFT

• The Hirer is liable for any damage, theft, or loss occurring during the hire period, regardless of fault.
• In the event of an incident:
  • Report immediately to the Owner.
  • If applicable, file a police report and provide a copy to the Owner.
• Charges may include full repair costs, recovery, downtime, or replacement value.

9. INSURANCE

• The Hirer is responsible for insuring:
  • The towing vehicle
  • Third-party liability while towing
• Insurance should cover towing trailers and include third-party cover.
• Proof of insurance may be requested before hire.

10. MAINTENANCE

• Routine checks (tyres, lights, hitch) are the responsibility of the Hirer during the hire.
• No unauthorised repairs may be carried out without the Owner’s approval.

11. LIABILITY & INDEMNITY

• The Owner is not liable for any indirect or consequential loss or damage, including:
  • Loss of earnings
  • Vehicle damage
  • Injury caused by improper use
• The Hirer indemnifies the Owner against all claims, liabilities, or damages arising from the trailer’s use during the hire.

12. TERMINATION OF AGREEMENT

• The Owner may terminate the agreement immediately if:
  • The Hirer breaches any terms.
  • The trailer is misused or appears at risk.
• The Hirer must return the trailer immediately upon request if the agreement is terminated.

13. AGREEMENT & SIGNATURE

The Hirer confirms they have read, understood, and agreed to abide by all terms.